Terms of service

Terms of Service

Last updated: July 25, 2026

By accessing Gorgent or booking any rental item, you agree to these Terms.

Bookings and Payments

Bookings are confirmed only after the required advance or full payment is received. Prices, deposits, delivery charges and rental duration will be shown before confirmation.

Customer Responsibilities

You must provide accurate contact and identification information. Rented items must be used responsibly, only for their intended purpose, and must not be sold, transferred, altered or sub-rented.

Rental Period and Returns

Items must be returned on the agreed date, time and condition. Late returns may incur additional daily rental charges.

Security Deposit

Where applicable, deposits are refundable after inspection. Gorgent may deduct charges for damage, loss, missing components, excessive cleaning or late return.

Damage, Theft or Loss

The customer remains responsible for the rented item throughout the rental period and may be charged repair or replacement costs.

Cancellations and Refunds

Cancellations, refunds and early returns are governed by our published Rental Cancellation, Return and Refund Policy.

Availability

We may cancel, reject or reschedule a booking where an item becomes unavailable, information is inaccurate, payment fails or misuse is suspected.

Liability

To the extent permitted by law, Gorgent is not responsible for indirect loss, misuse of rented items or damage caused by failure to follow instructions.