Shipping policy
Shipping, Delivery and Collection Policy
Gorgent operates through authorised affiliates who manage the delivery and collection of rental packages.
Package Delivery
The rental package will be sent by Gorgent to the assigned affiliate. The affiliate will deliver or hand over the package to the customer according to the confirmed booking details.
Customers must inspect the package upon receipt and immediately report any missing, incorrect, or damaged items.
Package Collection
At the end of the rental period, the assigned affiliate will collect the rental package from the customer and return it to Gorgent.
Customers must ensure that:
- The package is ready at the agreed collection time.
- All rented items and accessories are included.
- The items are returned in the same condition in which they were received.
Delays and Additional Charges
Customers must coordinate directly with the assigned affiliate regarding delivery and collection. Late returns, missed collections, damage, loss, or missing items may result in additional charges under Gorgent’s rental terms.
Contact Us
Gorgent
House of Iqbal, 343-K, Sabzazar, Lahore
Phone/WhatsApp: +92 300 4288467
Email: support@gorgent.com